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AFTERSALES MANAGER

Subang, Shah Alam

Full Time

About the Role

- After-sales customer service and communications
- Maintenance, repair and spare parts management
- Handling of complaints and warranty cases
- Complaint management
- Upselling activities
- Administration of master data and product evaluations
- Trend analysis

Requirements

  • An academic degree or a vocational qualification in any disciplines

  • Experience in sales or after-sales

  • Sound knowledge of the required software tools

  • Leadership qualities and good communication skills

  • Strong organisational and problem-solving skills

  • Empathy and resilience

Submit Job Application

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